Your Communication Preferences-Your Communication Preferences
Your Communication Preferences
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MBTI Style
MBTI Dimensions
MBTI Types
MBTI and Communication Styles
How Your Style “Shows Up”
Impact of Preferences
Workplace Communication Styles
Conclusion
Supplemental Resources
Managing Communication Change Drivers-Managing Communication Change Drivers
Technology: Methods of Communication
Remote and Hybrid Work Environments
Changing Demographics (Cultures/Languages/Practices)
Managing Communication Change Drivers
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Five Generations at Work
Conclusion
Supplemental Resources
Flexing Communication-Flexing Communication
Landing Your Messages
Use "I" Statements
Understand Other Points of View
Ask Thoughtful Questions
Five Ongoing Questions About Your Message
Benefits of Effective Flex Communication
Flexing Communication
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Collaboration Strategies
Accommodation Without Sacrificing “You”
Supplemental Resources
Enhancing Communications-Enhancing Communications
Introduction
A.B.I.D.E.
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A - Agree on Goals and Success Outcomes
B - Build Trust Through Open Communications
I - Intentions: Set and Communicate Your Perspective and Purpose
D - Define Roles and Reporting Relationships
E - Empathy: Understand and Relate to the Feelings of Others
Conclusion
Supplemental Resources