Introduction to Virtual Teams and Virtual Communication-Welcome to the Course
Welcome to the Course!
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What to expect?
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Introduction to Virtual Teams and Virtual Communication-The 3 traps
The 3 traps of communication
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Recognizing the 3 traps
First trap - Speaking in third person
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Second trap - Speaking in formal language
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To formal or not to formal
Third trap - Speaking with too many details
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More traps!
Introduction to Virtual Teams and Virtual Communication-True and False
Misconceptions, pros & cons
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Introduction to Virtual Teams and Virtual Communication-What do we really know?
Three types of remote teams
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Introduction to Virtual Teams and Virtual Communication-Social (Virtual) Dynamics
Confessionals
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Be so sensitive
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Virtual Meetings: Boring to Awesome-Meet and Bones
Too much of a good thing?
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(QCTT) + (PS) = Awesome
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Virtual Meetings: Boring to Awesome-Interactive Awesome
Interactive Awesome
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Virtual Meetings: Boring to Awesome-What is a question?
What is a question?
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Good or Bad?
Influence, Power and Questioning Strategies in Virtual Collaboration-Let's Really Communicate
Communication Styles
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Hostile (Bullets & Categories)
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Indifferent (Help & Advice)
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Uninformed (Empathy & POV)
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Supportive (Everything and Everybody)
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Influence, Power and Questioning Strategies in Virtual Collaboration-Who's got the Power?
Underlying Motivations
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Achievement
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Affiliation
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Power
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Let's go deep
Influence, Power and Questioning Strategies in Virtual Collaboration-It's not what you ask for. It's how.
Questions
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Closed questions
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Open Questions
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Strategic Questions
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Jedi Mind Tricks
Nudging
Influence, Power and Questioning Strategies in Virtual Collaboration-Why are you asking?
Positional vs Principled Bargaining
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This is just the tip
Influence, Power and Questioning Strategies in Virtual Collaboration-Module 3 Quiz
Let's play a game
Speaking and Presenting in a virtual context-How the Brain Listens
5% Rule
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Do you remember?
Speaking and Presenting in a virtual context-Speaking to the Brain
Area 47
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Science! Area 47
Goal Opportunity Statement
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KNOW-Phrase
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Belly Button Rule
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Speaking and Presenting in a virtual context-Showing the Brain
The Lazy Rule
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Picture Superiority Effect
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Do you see it?
Speaking and Presenting in a virtual context-Let's Get Talking
Almost everything