Week 1: Introduction to Framing & Systems Thinking-Introduction to Framing & Systems Thinking
Syllabus for Module 1
Meet the team and learn more about this course
()
Framing, Reframing & Systems Thinking - The Story of George Washington Bridge
()
Frames - Defined and Illustrated
()
Scenario - Computer Manufacturing Company
()
Debrief - Scenario
()
Strength Based Approaches to Organizations
()
Debrief - Experiential Activity
()
Strength Based Approaches (Asplund & Blacksmith, 2011)
Appreciative Inquiry in Organizational Life (Cooperrider & Srivastva, 1987)
The Framing of Decisions and the Psychology of Choice (Tversky & Kahneman, 1981)
Systems Thinking Frame
()
Systems Thinking with Dr. Russell Ackoff
Next Module - Focus on Diagnostic Learning
()
Other References|Additional Readings
Week 2 : Diagnosing Strengths & Barriers to Learning on Teams-Diagnosing Strengths & Barriers to Learning on Teams
Syllabus for Module 2
Diagnosing Problems in Groups and Teams
()
Scenario: Healthcare, Part 1
()
Debrief: Scenario, Part 1
()
Scenario: Healthcare, Part 2
()
Debrief: Scenario, Part 2
()
Our After Action Review
()
Guide to the After Action Review
Skilled Incompetence (Argyris, 1986)
BART
()
Assignment 1: Let's Practice Using BART
()
The BART System of Group and Organizational Analysis (Green & Molenkamp, 2005)
Focus on Culture and Conflict in Teams: Part 1 – Culture
()
Focus on Culture and Conflict in Teams: Part 2 – Conflict
()
Assignments and Summary
()
Other References|Additional Readings
Week 3 : Developing Groups & Teams for Positive Organizational Impact-Developing Groups and Teams for Positive Organizational Impact
Syllabus for Module 3
Learning Objectives|What disables organizational learning?
()
Suggested Readings Part 1
What disables organizational learning?
()
Suggested Readings - Part 2
Scenario: Executive Team at the Bank
()
Debrief Scenario, Part 1
()
Debrief Scenario, Part 2
()
Suggested Readings Debrief Scenario Part 2
Diffusion of Ideas
()
Week 4 : Fostering Innovation in Groups & Teams-Fostering Innovation in Groups and Teams
Syllabus for Module 4
Part 1- Introduction & Learning in Ambiguous and Uncertain Environments
()
Suggested Reading
Part 2 - Conditions for Learning
()
Suggested Reading
Part 3 - Organizing Under Uncertainty
()
Scenario: Team at GURD, Part 1
()
Scenario: Team at GURD, Part 2
()
Debrief: Scenario
()
Liberating Structures: Examples of Team Exercises
()
Suggesting Readings
Focus of Module 4 Review
()
Summing Up Continuous Learning in Teams
()