Getting Started and How Human Beings Communicate-Getting Started
A Note From UC Davis
Course Introduction
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Getting Started and How Human Beings Communicate-Biographies of Professional Panel
Professional Panelist: Anneli Adams
Professional Panelist: Manisha Gupta
Professional Panelist: Donald James
Professional Panelist: Maheedharan Thiagarajan
Professional Panelist: Pankaj Mehta
Professional Panelist: Renato Junqueira Santos Pereira
Professional Panelist: Karine Salanon
Professional Panelist: Yu-Chao (Justin) Wang
Getting Started and How Human Beings Communicate-Module Introduction
Module Introduction
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Getting Started and How Human Beings Communicate-Non-Verbal Communication
Non-Verbal Communication
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Getting Started and How Human Beings Communicate-Listening
Listening As a Skill
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Active Listening
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Getting Started and How Human Beings Communicate-Differences in Communication Styles
A Framework: Interpersonal Gap
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Getting Started and How Human Beings Communicate-Professional Culture
Module Summary
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Cultural Differences in Communication-Module Introduction
Module Introduction
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Cultural Differences in Communication-The "Language" of Culture
The "Language" of Culture
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Cultural Differences in Communication-Prominent Culture
Differences In Communication
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Formal vs. Informal
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Cross-Cultural Awareness
Managing Challenges in Communication in Cross-Cultural Teams-Module Introduction
Module Introduction
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Managing Challenges in Communication in Cross-Cultural Teams-How to Recognize Culture in Disagreement and Conflict
The Awareness Wheel
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Awareness Wheel Activity
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Managing Challenges in Communication in Cross-Cultural Teams-Prominent Culture-Based Challenges in Communication
Communication That Negotiates Conflict
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Confrontation and Culture
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Co-Creating a New Language With Your Team-Module Introduction
Module Introduction
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Co-Creating a New Language With Your Team-Integrating Cultural Norms and Styles of Communication
Exploring Other Cultural Communications
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Co-Creating a New Language With Your Team-Building New Cultural Norms and Communication Styles With Your Team
Skills to Respond to Cultural Differences
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Building Cultural Norms
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Co-Creating a New Language With Your Team-Course Summary
Course Summary
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