Introduction to Employee Relations-Introduction to the Program
HRCI Human Resources Associate Professional Certificate Introduction
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Course Overview: Employee Relations
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Instructor Introduction Video
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Course Syllabus
Introduction to Employee Relations-Mission, Vision, and Values
Weekly Introduction: Introduction to Employee Relations
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Mission, Vision and Values
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Developing a Mission Statement
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Developing a Vision Statement
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Core Competencies
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Developing a Value Statement
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Overview: Mission, Vision, Core Competencies, and Values
Introduction to Employee Relations-Company Ethics
Ethics Codes
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Creating an Effective Ethics Code
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Ethics Code and Employee Contracts
Social Media Policy
Introduction to Employee Relations-The Company Handbook and Employee Communications
Employee Communications
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The Employee Handbook
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The Employee Handbook Overview
Company Meetings and Other Communication
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Company Training
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Employee Relationships
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Weekly Review: Introduction to Employee Relations
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Employee Engagement-Creating an Inclusive Culture
Weekly Introduction: Employee Engagement
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Inclusive Culture Introduction
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Creating an Inclusive Culture
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Diversity and Inclusion
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Diversity and Inclusion Initiatives
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What Inclusive Companies Have in Common
Employee Engagement-Inclusion Initiatives
Inclusion Initiatives Introduction
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Employee Communication
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Employee Involvement
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Employee Feedback
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Work-Life Balance
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Employee Relations Programs
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Example: Creating an Inclusive Culture
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Employee Engagement-Evaluating Employee Engagement
Employee Engagement Introduction
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Measuring Employee Satisfaction and Engagement
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Tools for Measuring Employee Satisfaction
Example: Evaluating Engagement
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Weekly Review: Employee Engagement
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Performance Management-Performance Management Introduction
Weekly Introduction: Performance Management
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Performance Management Systems
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The Performance Management Cycle
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Key Performance Evaluation Characteristics
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Management by Objectives
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Sample MBO Form
Performance Management-Performance Appraisal
Performance Appraisal Methods
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Behavioral Performance Appraisal
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Comparison Performance Appraisal
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Rating Performance Appraisal
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Narrative Performance Appraisal
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Rating Methods
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Overview of Rating Methods
Sample Performance Appraisal
Feedback and Appraisals
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The Appraisal Process
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Example: Performance Appraisal
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Performance Management-Workplace Discipline and Termination
Introduction to Workplace Discipline
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Progressive Discipline
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Positive Discipline
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Disciplinary Records
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Sample Disciplinary Records
Terminating Employment
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Avoiding Legal Trouble
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Example: Workplace Discipline and Termination
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Performance Management-Workplace Conflict
A Variety of Workplace Conflicts
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Handling Difficult People
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A Model for Conversations About Difficult Behavior
Dangerous Workplace Conflict
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Preventing Workplace Violence
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Union Contract Grievance
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Handling Complaints
Healthy Workplace Conversations
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Weekly Review: Performance Management
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Business Continuity-Human Resources Management
Weekly Introduction: Business Continuity
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Basic Goals of HRM
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SMART Goals
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Management Information Systems
Strategic Planning
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Business Continuity-Organizational Structures
Introduction to Organizational Structures
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The Functional Organization
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The Divisional Model
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The Matrix Organization
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The Network (Cluster) Organization
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Functional Business Areas
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Flexible Work Strategies
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Business Continuity-HR Record Keeping
Keeping Records
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HR Related Documents
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Employee's Rights
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Four Categories of HR Documents
OSHA and Record Keeping
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Relevant OSHA Forms
Posting and Training
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Key Terms
Weekly Review: Business Continuity
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Business Continuity-Career Support
What to Expect
How to Add Your Info to LinkedIn
Congratulations!
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