How Do We Know if We're Building for a User that Doesn't Exist? -Welcome!
Course Overview & Requirements
How Do We Know if We're Building for a User that Doesn't Exist? -Introduction
Course Introduction
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Hypotheses-Driven Development & Your Product Pipeline
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Introducing Example Company: HVAC in a Hurry
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Driving Outcomes With Your Product Pipeline
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The Persona Hypothesis
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The JTBD Hypothesis
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The Demand Hypothesis
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The Usability Hypothesis
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The Collaboration Hypothesis
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The Functional Hypothesis
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How Do We Know if We're Building for a User that Doesn't Exist? -Identifying & Testing Persona & Job-to-be-Done Hypothesis
Driving to Value with Your Persona & JTBD Hypothesis
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Example Personas and Jobs-to-be-Done
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Setting Up Interviews
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Prepping for Subject Interviews
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Conducting the Interview
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How Not to Interview
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Day in the Life
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How Do We Know if We're Building for a User that Doesn't Exist? -Intro to Design Sprints
You and Your Next Design Sprint
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The Practice of Time Boxing
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Overview of the Persona and JTBD Sprint
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How Do I Sell the Idea of a Design Sprint
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Your Persona & JTBD Hypotheses: What's Next For You?
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How Do We Reduce Waste & Increase Wins by Testing Our Propositions Before We Build Them?-Identifying & Testing a Demand Hypothesis
Creating More Wins
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Describing the Customer Experience (CX) for Testability
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CX Mapping for Prioritization and Testing
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Testing Demand Hypotheses with MVP's
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Learning What's Valuable
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Introducing Enable Quiz
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Business to Consumer Case Studies
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Business to Business Case Studies
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Using a Design Sprint to Test Your Demand Hypothesis
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How Do We Reduce Waste & Increase Wins by Testing Our Propositions Before We Build Them?-What's It Like to Apply Lean Startup with Agile?
Lean Startup and Learning from Practice
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Interview: Tristan Kromer on the Practice of Lean Startup
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Interview: David Bland on the Practice of Lean Startup
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Interview: Tristan Kromer on Creating a Culture of Experimentation Part 1
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Interview: Tristan Kromer on Creating a Culture of Experimentation Part 2
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Interview: David Bland on Creating a Culture of Experimentation: Part 1
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Interview: David Bland on Creating a Culture of Experimentation: Part 2
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Interview: David Bland on Marrying Agile to Lean Startup
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Interview: David Bland on Using Hypothesis with Agile
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Interview: Laura Klein on the Right Kind of Research
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Your Demand Hypotheses: What's next for you?
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How Do We Consistently Deliver Great Usability? -Identifying & Structuring a Usability Hypothesis
The Always Test
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A Test-Driven Approach to Usability
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The Inexact Science of Interface Design
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Diagnosing Usability with Donald Norman's 7 Steps Model
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Fixing Usability with Donald Norman's 7 Steps Model
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Applying the 7 Steps Model to Hypothesis-Driven Development
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Fixing the Visceral Layer
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Fixing the Behavioral Layer: The Importance of Comparables & Prototyping
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Prototyping With Balsamiq
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How Do We Consistently Deliver Great Usability? -How Do You Test Usability?
Usability Testing: Fun & Affordable
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The Right Testing at the Right Time
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A Test Plan Anyone Can Use
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Creating Good Test Items
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Running a Usability Design Sprint
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Running a Usability Design Sprint Skit
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Interview: Laura Klein on Qualitative vs. Quantitative Research
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Interview: Laura Klein on Lean UX in Enterprise IT
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Prioritizing User Outcomes with Story Mapping
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Your Usability Hypotheses: What's Next For You?
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How Do We Invest to Move Fast? -Identifying & Structuring a Functional Hypothesis
Functional Hypotheses and Continous Delivery
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The Team that Releases Together
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Getting Started with Continuous Delivery
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Anders Wallgren on Getting Started
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How Do We Invest to Move Fast? -What Kind of Tests Can I Run?
The Test Pyramid
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The Commit & Small Tests Stage
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The Job of Version Control
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Medium Tests
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Large Tests
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Creating Large/Behavioral Tests
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Anders Wallgren on Functional Testing
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Release Stage
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The Job of Deploying
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Anders Wallgren on Deployment
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Chris Kent on Developing with Continuous Delivery
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Chris Kent on Continuous Deployment
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How Do We Invest to Move Fast? -How Do You Create a Working Environment That's Friendly for Continuous Delivery?
Test-Driven General Management
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Narrative and the 'Happy Path'
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The Emergence of DevOps and the Ascent of Continuous Delivery
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Design for Deployability
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Anders Wallgren on Continuous Deployment
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Anders Wallgren on Creating a Friendly Environment for Continuous Deployment
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Your Functional Hypotheses: What's Next For You?
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Course Conclusion
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