Managing Employee Performance-Lesson 1: Introduction to Performance Management
Welcome to the course
Introduction to the course and instructor
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Performance management throughout the employee life cycle
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The performance management process
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When you don’t take advantage of performance management
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Managing Employee Performance-Lesson 2: Advantages of Collaborating on Performance Expectations
Collaborative performance management
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Collaboratively setting goals with your employees
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The importance of weekly one-on-one meetings
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Incorporating company core values
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Relating employee goals to organizational goals
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Managing Employee Performance-Lesson 3: The Importance of Giving and Receiving Regular Feedback
The principles of collaborative language
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Techniques for giving feedback
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How to take advantage of getting feedback
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Strategies to incorporate employee rewards & recognition
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Additional reading
Managing Employee Performance-Lesson 4: Having Constructive and Positive Performance Conversations
General best practices
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Prepare for an annual performance conversation all year long
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Preparing for a formal performance conversation
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What to do during a formal performance conversation
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When and where to have performance conversations
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Steps to take after a formal performance conversation
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Additional reading
Managing Employee Performance-Lesson 5: Coaching as a Performance and Behavior Management Tool
Five steps for successful coaching conversations
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Six skills to build before you begin coaching employees
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Tips for identifying and coaching a high performing employee
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Tips for coaching an employee with declining performance or behavior
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A simple script for overcoming employee objections or justification of behavior
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Additional reading
Managing Employee Performance-Conclusion & Final Assessment
Conclusion