Motivation and Reward-Professor Introductions and Course Overview
Professor Cappelli and Professor Useem Introductions
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Course Overview
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Motivation and Reward-Module 1
Introduction
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Motivation
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Motivation: The Agency Theory Examples
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Designing Incentive Systems
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Hiring
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Managing Performance
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PDFs of Module 1 Slides
Tasks, Jobs, and Systems of Work-Module 2
Tasks vs. Jobs
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How to Design Jobs
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Drawbacks and Rethinking Job Design
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Engineers and Psychologists: A Battle for Designing Jobs
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Lessons from the Japanese and US Auto Industries
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Systems of Work
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PDFs of Module 2 Slides
Making Good and Timely Management Decisions-Module 3
Good and Timely Decisions
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Making a Good and Timely Decision
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US Examples
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Fighting a Fire
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After Action Review and Summary
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PDFs of Module 3 Slides
Designing and Changing the Organization's Architecture-Module 4
Designing and Changing Architecture
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Performance: Pay and Promotion
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Organizational Design
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David Pottruck and Charles Schwab Example
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Managing People
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Manager's Template for Human and Social Capital
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PDFs of Module 4 Slides