Course Orientation-About the Course
Welcome to Operations Management: Quality and Supply Chain
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Syllabus
ePub
Online Education at Gies College of Business
Learn on Your Terms
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Course Orientation-Instructor Information
Meet Professor Gopesh Anand
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Meet Professor Ujjal Mukherjee
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Course Orientation-About Your Classmates
Updating Your Profile
About the Discussion Forums
Quality Management-Module 1 Overview
Module 1 Overview
Module 1 Lectures Transcript File
Quality Management-Meaning of Quality
Meaning of Quality
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Quality Management-Service Quality
Service Quality
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Quality Management-Cost of Quality
Cost of Quality
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Quality Management-Proactive Quality Management
Proactive Quality Management
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Quality Management-Process Quality
Process Quality
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Quality Management-Evolution of PI Initiatives
Evolution of PI Initiatives
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Quality Management-Origin and Evolution of Lean
Origin and Evolution of Lean
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Quality Management-Selected Lean Practices
Selected Lean Practices
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Quality Management-Origin and Evolution of Six Sigma
Origin and Evolution of Six Sigma
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Quality Management-Selected Six Sigma Practices
Selected Six Sigma Practices
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Quality Management-Infrastructure for Organizational Learning
Infrastructure for Organizatonal Learning
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Process Control and Capability-Module 2 Overview
Module 2 Overview
Module 2 Lectures Transcript File
Process Control and Capability-Variation in Processes
Variation in Processes
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Process Control and Capability-Basis for Statistical Process Control
Basis for Statistical Process Control
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Process Control and Capability-X-Bar R Charts for Measurement Data
X-Bar R Charts for Measurement Data
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Process Control and Capability-X-Bar R Chart Illustration
X-Bar R Chart Illustration
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Process Control and Capability-X-Bar R Charts Re-computation of Limits
X-Bar R Chart Re-computation of Limits
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Process Control and Capability-P Chart for Proportion Defective
P Chart for Proportion Defective
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Process Control and Capability-P Chart Illustration
P Chart Illustration
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Process Control and Capability-Process Capability Analysis
Process Capability Analysis
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Process Control and Capability-Process Capability Analysis Illustration
Process Capability Analysis Illustration
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Process Control and Capability-Digging Deeper into Cpk Values
Digging Deeper into Cpk Values
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Process Control and Capability-Root Cause Analysis Techniques
Root Cause Analysis Techniques
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Supply Chain Management-Module 3 Overview
Module 3 Overview
Module 3 Lectures Transcript File
Supply Chain Management-What is Supply Chain Management
What is Supply Chain Management?
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Supply Chain Management-Global Supply Chain Risks
Global Supply Chain Risks
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Supply Chain Management-Formulating a Supply Chain Strategy
Formulating a Supply Chain Strategy
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Supply Chain Management-Supply Chain Alignment and Contracts
Supply Chain Alignment and Contracts
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Supply Chain Management-Supplier Selection, Development and Monitoring
Supplier Selection, Development and Monitoring
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Supply Chain Management-Bullwhip Effect – Value of Information
Bullwhip Effect – Value of Information
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Operations Resilience-Module 4 Overview
Module 4 Overview
Module 4 Lectures Transcript File
Operations Resilience-Developing a Distribution Strategy
Developing a Distribution Strategy
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Operations Resilience-Remanufacturing and Reverse Logistics
Remanufacturing and Reverse Logistics
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Operations Resilience-Green Supply Chains
Green Supply Chain Management
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Operations Resilience-Information Technology in Supply Chains
Information Technology in Supply Chains
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Operations Resilience-Emerging and Advanced Technologies
Emerging and Advanced Technologies
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Operations Resilience-Congratulations
Course Conclusion
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Congratulations on completing the course!
Get Your Course Certificate