Prioritize Professional and Empathetic Communication-Introduction to the Course
Practical Guide to Navigating Professional Relationships
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Course Introduction
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Instructor Introduction Video
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Syllabus
Introduction to the Mock Company
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Prioritize Professional and Empathetic Communication-Creating the Personal Brand of a Top Performer
Introduction to Professionalism in the Startup World
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Creating the Personal Brand of a Top Performer
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Speaking to Value
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Personal Branding: 4 Steps to Finding the "Real You"
Prioritize Professional and Empathetic Communication-Communicating Effectively with Managers
Communicating with Your Manager
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Professionalism in the Workplace
Fred Kofman on Victim Mentality
Prioritize Professional and Empathetic Communication-Communicating Effectively with Teammates
Communicating Effectively with Teammates
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Leading with Warmth
Working with Your Account Executive
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SV Academy Ambassadors: How to Crush Call Blitzes
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SV Academy Ambassadors: Navigating the SDR/AE Relationship
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SV Academy Ambassadors: Excelling as a Team Lead
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Prioritize Professional and Empathetic Communication-Communicating Effectively with Prospects and Customers
Communicating Effectively with Prospects and Customers
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Focusing on the Customer
Review: Prioritize Professional and Empathetic Communication
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Speak With Confidence and Clarity-Mastering the Conversational Approach
Mastering the Conversational Approach
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How to Converse Authentically
Speak With Confidence and Clarity-Exuding Energy and Enthusiasm
Exuding Energy and Enthusiasm
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Operating from a Place of Enthusiasm
Amy Cuddy on Body Language
How to Introduce Yourself
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Speak With Confidence and Clarity-Driving Results through Active Listening
Driving Results through Active Listening
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5 Ways to Listen Better
Barriers to Listening
Speak With Confidence and Clarity-Delivering the Message with Skill
Delivering the Message with Skill
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How to Mirror in Conversation
Review: Speak with Confidence and Clarity
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Empathize and Challenge in Written Communication-Maximizing the PACE Framework in Business Writing
Introduction to the PACE Framework in Business Writing
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Writing Emails that Get Results
PACE Email Prospecting: Conversational Selling through Written Communication
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Empathize and Challenge in Written Communication-Starting with Key Messages and Action Items
Starting with Key Messages and Action Items
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Empathize and Challenge in Written Communication-Focusing on Concision and Clarity
Focusing on Concision and Clarity
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Playbook: Business Writing
Empathize and Challenge in Written Communication-Following Up with Ease
Following Up with Ease
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Strategies for Effective Meeting Follow-Up for SDRs
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Review: Empathize and Challenge in Written Communication
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Peer Review Instructions and Sample
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Hone Your Cultural Competency Skills in the Workplace-Getting Results through Diverse Perspectives
Getting Results through Diverse Perspectives
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Cultivating Diversity and Cultural Competency - Part 1
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Cultivating Diversity and Cultural Competency - Part 2
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The Strength of Diversity
Hone Your Cultural Competency Skills in the Workplace-Tapping into Multiple Points of View
Tapping into Multiple Points of View
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Strategies for Empathizing with the Opposite Point of View
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Hone Your Cultural Competency Skills in the Workplace-Communicating Across Differences
Communicating Across Differences
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How to Find Common Language in a Team
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Review: Hone Your Cultural Competency Skills in the Workplace
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Peer Review Instructions and Sample
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Accelerate Learning in the First 30-60-90 Days of Work-Ramping Up with Effort and Enthusiasm
What to Expect in the First 3 Months as an SDR
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SV Academy Ambassadors: Springboarding Your Career with Effort and Enthusiasm
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SV Academy Ambassadors: Building an SDR-Specific 30-60-90 Plan
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What Is a 30-60-90 Day Plan?
Tips for Managing and Coaching Yourself When Needed
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Accelerate Learning in the First 30-60-90 Days of Work-Mobilizing Your Support System
Mobilizing Your Support System
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Strategies for Building Your Support System at Work
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Take Your Networking to the Next Level
Accelerate Learning in the First 30-60-90 Days of Work-Implementing Feedback Quickly
What Does It Mean to Be Coachable?
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Playbook: Giving and Receiving Feedback
Accelerate Learning in the First 30-60-90 Days of Work-Taking Risks and Optimizing Learnings
Taking Risks and Optimizing Learnings
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Downsides of Perfectionism
Smash Fear by Tim Ferriss
Understanding Sales Economics to Design Experiments
Accelerate Learning in the First 30-60-90 Days of Work-Putting It All Together
Review: Accelerate Learning in the First 30-60-90 Days of Work
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Review: Practical Guide to Navigating Professional Relationships
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Peer Review Instructions and Sample
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