Creating A Positive First Impression-Welcome to Professional Skills for International Business!
Introduction to the Course and Week 1
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Creating A Positive First Impression-Making A Positive First Impression
Creating A Positive First Impression
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Interview with Claire Taylor | Making A Positive First Impression
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Ted Talk | Your Body Language Shapes Who You Are
A Second Chance to Make the Right Impression
Creating A Positive First Impression-Building Collaborative Stakeholder Relationships
Cialdini's Six Principles of Influence
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Key Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships
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Interview with Michael Davis | Building Effective Relationships
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Interview with Claire Taylor | Collaborative Relationships
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Gary Yukl | Building Expert Power
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Mendelow's Stakeholder Matrix
Mendelow's Stakeholder Matrix
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CMI Checklist | Stakeholder Analysis and Management
CMI Checklist | Developing Trust
Five Questions to Identify Key Stakeholders
How To Improve Your Stakeholder Relationships
Building Expert Power
Creating A Positive First Impression-Verbal and Non-Verbal Communication
Verbal and non-verbal communication
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Albert Mehrabian
Understanding Non-Verbal Communication
Creating A Positive First Impression-Choosing An Appropriate Communication Channel
Choosing an appropriate communication channel
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The 7 Cs of Communication
Key Concept: The 7Cs of Communication
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Case Study: Interview with Oliver James | Applications of the 7Cs of Communication
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Communicating Across Cultures
Communication across cultures |Interview with Andrew Harding
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Communicating in the Virtual Workplace
Geert Hofstede
Global Communication | Paul Taylor
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Creating A Positive First Impression-Week 1 Summary and Quiz
Week 1 Summary
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Creating A Positive First Impression-Further Reading
Further Reading: First Impressions
Further Reading: Communication
Further Reading: Relationship Building
Further Reading: Making A Positive First Impression
Becoming A Role Model In The Workplace-Welcome to Week 2
Week 2 Introduction
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Becoming A Role Model In The Workplace-Aspects of Being A Role Model
Interview with Oliver James | Becoming A Role Model In The Workplace
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The Seven Traits of a Role Model
Managerial Role Models | Interview with Andrew Harding
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Managerial Role Models | Interview with Paul Taylor
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How Women (and Men) Can Find Role Models When None Are Obvious
Professional Development Is Key To Advancing Your Career
Managing Your Career Like A Business
Becoming A Role Model In The Workplace-Aligning Behaviour With Organisational Expectations
Aligning behaviour with organisational expectations
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Ken Blanchard | Create A High-Performance, Values-Aligned Culture
Stonewall | Role Models
Women Rising | The Unseen Barriers
Becoming A Role Model In The Workplace-Week 2 Summary
Week 2 Summary
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Effective Time and Resource Management-Welcome to Week 3
Week 3 Introduction
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Effective Time and Resource Management-Key Principles of Effective Time and Resource Management
Interview with Mary Stiasny | Efficiency
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Interview with Jan Cameron | Prioritisation
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Remote Working | A Mixed Blessing?
How To Defeat Procrastination
Urgent vs Important
Murphy's Ten Laws of Time Management
Managing Your Time Effectively
MoSCoW Prioritisation
Effective Time and Resource Management-Aligning Your Tasks To Those Of Stakeholders
Boddy and Buchanan
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Building collaborative relationships in four directions
Case Study: Interview with Stephen Hobbs | Key Stakeholders
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Interview with Mary Stiasny | Stakeholders
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Interview with Claire Taylor | Stakeholders
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Interview with Graham Chase | Stakeholders
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Case Study: Interview with Michael Davis | Stakeholder Management
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Stakeholder Management | Interview with Paul Taylor
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Effective Time and Resource Management-The Principles and Benefits of Delegation
Interview with Mary Stiasny | Delegation
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Interview with Graham Chase | Delegation
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Successful Delegation
Empowerment
Effective Time and Resource Management-Week 3 Summary and Quiz
Further Reading: Week 3
Week 3 Summary
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Networking-Welcome to Week 4
Week 4 Introduction
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Networking-The Key Principles of Networking
Key Concept: Networking
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Case Study: Interview with Valentina Lorenzon | Key Skills in Networking
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Interview with Claire Taylor | Networking | Part 1
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Interview with Claire Taylor | Networking | Part 2
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Interview with Mary Stiasny | Networking
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Networking | Interview with Andrew Harding
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Networking Planning and Preparations
Networking Questions
CMI Checklist | Networking
3 Ways to Give More and Be More Proactive At A Networking Event
6 Ways to Convince Your Boss That Business Travel Is Important
Susan Cain | Networking for Introverts
Learn To Love Networking
Further Reading: Networking
Networking-Creating A Networking Plan- Including Social Media
Networking and social media
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How To Use Social Networking
Personal Learning Networks | It's Who You Know
Networking-Personal Brand
Key Concept: An Understanding of your Personal Brand
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Case Study: An Understanding of your Personal Brand
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Interview with Claire Taylor | Personal Brand
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Case Study: Interview with Valentina Lorenzon | Personal Brand
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Networking-Summary of Professional Skills for International Business
Summary of Week 4 and the Course
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