Introduction to project execution-Getting started with the course
Introduction to Course 4
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Course 4 overview
Helpful resources to get started
Introduction to project execution-Tracking and measuring project progress
The importance of tracking
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Common items to track
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Different tracking methods
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Belinda: tracking and managing a budget
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Choose the right tracking method for your project
Pranjal: Managing multiple tracks
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Project status reports
Activity Exemplar: Build and explain a project status report
Introduction to project execution-Managing changes, risk and dependencies
Why risks and changes occur
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Identifying and tracking dependencies
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Techniques to help manage risks
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Case study: Using risk management tools
Activity Exemplar: Put together a ROAM analysis
Introduction to project execution-Communicating issues to stakeholders
Escalating issues
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Communicating changes to the team
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Writing an effective escalation email
Introduction to project execution-Review: Introduction to project execution
Wrap-up
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Quality management and continuous improvement-Understanding quality management
Introduction: Quality management and continuous improvement
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Key quality management concepts
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Recap: Quality management concepts
Fostering customer relationships with communication skills
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Measuring customer satisfaction
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Ensuring accessibility during feedback collection
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User acceptance testing: Goals, best practices, and management
Sue: The importance of understanding customer needs
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Quality management and continuous improvement-Pursuing continuous improvement
Continuous improvement and process improvement
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Data-driven improvement frameworks
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Differentiating projects from programs
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Jacob: Cultivating a continuous improvement mindset
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Quality management and continuous improvement-Using retrospectives for project success
The purpose of a retrospective
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Conducting a retrospective
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Gernot: Using retrospectives to get back on track
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Retrospective Template
Quality management and continuous improvement-Review: Quality management and continuous improvement
Wrap-up
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Data-informed decision-making-Gathering data for a project
Introduction: Data-informed decision-making
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The value of data
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Common types of project data
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Common data metrics for project management
Data-informed decision-making-Prioritizing and analyzing data
Discerning important data
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Data ethics considerations
Using data analysis to inform decisions
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The six steps of data analysis
Data-informed decision-making-Presenting and visualizing data
Presenting data to tell a project's story
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Data visualization tools
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Different ways to visualize data
Effective presentation techniques
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Preparing an effective presentation
Making presentations accessible
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Activity Exemplar: Create a presentation
Data-informed decision-making-Review: Data-informed Decision-making
Wrap-up
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Leadership and influencing skills-Cultivating effective teams
Introduction: Leadership and influencing skills
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The necessity of project teamwork
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The factors that impact team effectiveness
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Leadership and influencing skills-Effective project leadership
Leading high-functioning teams
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Providing “air cover” to your team
Emilio: Learning to lead
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Team development and managing team dynamics
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Rowena: Delegating the details
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Ethical and inclusive leadership
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A framework for ethical decision-making
Leadership and influencing skills-The elements of influencing
Steps to effective influencing
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Using sources of power to influence
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Chris: Influencing others by demonstrating project impact
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Creating an effective influencing statement
Leadership and influencing skills-Review: Leadership and influencing skills
Wrap-up
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Effective project communication-Communication tools and techniques
Introduction: Effective project communication
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Communicating in different ways
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Principles of effective email writing
Common communication tools
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Effective project communication-Organizing and facilitating project meetings
How to organize effective meetings
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Facilitating inclusive and accessible meetings
Checklist for productive meetings
Common types of project meetings
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Effective project communication-Review: Effective project communication
Wrap-up
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Closing a project-Understanding project closure
Introduction: Closing a project
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The importance of project closure
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Case study: The impact of skipping project closure steps
Closing a project-The steps of the closing process
The closing process for clients and stakeholders
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Demonstrating project impact to stakeholders
The closing process for the team
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Sarah: Why I love retrospectives
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The closing process for the project manager
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Activity Exemplar: Create a project closeout report
Closing a project-Course review: Project Execution: Running the Project
Reflect and connect with your peers
Course wrap-up
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Course 4 glossary
Getting started on Course 5
