Module 1: Troubleshoot Cloud-Related Issues-Welcome to the course
Course Introduction
()
Course Roadmap
Welcome to the course
Pre-Course Survey
Module 1: Troubleshoot Cloud-Related Issues-AWS Cloud Overview
Module 1 Introduction
()
Review of AWS Infrastructure
()
AWS Support Methods
()
How to choose the correct support method?
Choosing a support plan
Module 1: Troubleshoot Cloud-Related Issues-Understanding the Troubleshooting Customers' Issues
Troubleshooting mindset
()
Avoiding fire scenarios and minimizing customer impact
Customer scenario for support
()
Contacting technical support
()
Troubleshooting with AWS re:Post
Module 1: Troubleshoot Cloud-Related Issues-Wrapping up Module 1
Module 1 closing
()
Mid-Course Survey
Module 2: Troubleshooting AWS Services -Troubleshooting Amazon EC2
Module 2 introduction
()
Avoiding common issues in EC2
()
EC2 instance connectivity issues
()
EC2 failed status checks
Troubleshooting Amazon EC2 user data (Linux/Windows)
Customer Scenario for EC2
()
Module 2: Troubleshooting AWS Services -Troubleshooting AWS Lambda
Avoiding common issues in AWS Lambda
()
Customer scenario for AWS Lambda
()
Module 2: Troubleshooting AWS Services -Troubleshooting Amazon VPC
Avoiding common connectivity issues in Amazon VPC
()
Amazon VPC Flow Logs
()
Customer scenario for Amazon VPC
()
Module 2: Troubleshooting AWS Services -Wrapping up Module 2
Module 2 closing
()
Module 3: Topical Customer Scenarios-Preventative controls and customer scenarios for Amazon S3
Week 3 introduction
()
Amazon S3 preventative measures
()
Customer scenarios for Amazon S3
()
Amazon S3 best practices
Module 3: Topical Customer Scenarios-Preventative controls and customer scenarios for Amazon RDS
Amazon Relational Database Service preventative measures
()
Amazon RDS best practices
Module 3: Topical Customer Scenarios-Preventative controls and customer scenarios for AWS IAM
AWS Identity and Access Management preventative measures
()
Customer scenario for IAM
()
IAM best practices
Module 3: Topical Customer Scenarios-Preventative controls and customer scenarios for AWS Organizations
AWS Organizations preventative measures
()
Customer scenario for AWS Organizations
()
Module 3: Topical Customer Scenarios-Wrapping Up Module 3
Course closing
()
Post-Course Survey