Week 1-Setting the Stage
Course Introduction
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Cheri Alexander and Jeffrey Sanchez-Burks Introductions
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Course Learning Objectives
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Course Syllabus
Pre-Course Survey
Return to Normal
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Discombobulated, Disengaged, Discontent
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Activity 1: Pre/Post Photos Introduction
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Why Reflection?
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Introducing the Gear Framework
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Myth vs. Reality of the Bad Boss
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Content Notice
Looking Back on Week 1
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Optional Readings and Resources
Week 2-What Do They Care About?
Introducing Gallup
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Strengths and Limitations of Gallup Data
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More Information about Gallup
Care Gear and Predictive Validity
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Human Case for Engagement
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Biggest Predictor of Engagement: What People Care About
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Activity 3: Caring Collection Introduction
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Three Reasons to Understand What Others Care About
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Strategies for Understanding Others
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More Examples of Boosting Engagement: Call Centers and Bogota
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Engagement in Virtual Collaborations
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Study the Extremes & Leverage Follow-Up Questions
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Activity 4: Being a Caring Anthropologist Introduction
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Content Notice
Happy Hour: Looking Back on Week 2
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Optional Readings and Resources
Week 3-Assess and Elevate Their Confidence
Three Gears of Engagement: Confidence
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Take the Confidence Code Quiz
How Self-Confident Are You?
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Confidence Builders
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Activity 5: Confidence Builders Introduction
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3 Fundamental Motives
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Activity 6: Wise Feedback Introduction
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TED Talk: The secret to giving great feedback
Activity 7: 4 Part Feedback Introduction
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Content Notice
Looking Back on Week 3
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Optional Readings and Resources
Week 4-Understand and Calibrate Comparisons
Social Comparison Theory
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Introduction to the Work of René Girard
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René Girard Explains Mimetic Desire
Formula for Social Comparisons
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Performance Management
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Social Comparisons in Action
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Content Notice
Looking Back on Week 4
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Optional Readings and Resources
Course Reflection
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Post-Course Survey
Continue Learning With Professors Sanchez-Burks and Alexander