Solving Problems with Creative and Critical Thinking-Introduction
Why do you need to focus on solving problems?
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Critical and creative thinking are required to solve problems
The problem-solving process
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How can you solve problems in an agile way?
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What will you learn from the course?
Solving Problems with Creative and Critical Thinking-Topic 1: What’s the problem?
Let’s begin with the first topic
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The problem-solving process-Identify
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Write a problem statement
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Let’s help Georgia!
How do you find out if a problem is worth solving?
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Is Georgia’s problem worth solving?
Recap
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Solving Problems with Creative and Critical Thinking-Topic 2: What’s really going on?
Let’s move to the second topic
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The problem-solving process: Analyze
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How do you use “The 5 Whys”?
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The root cause!
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Many tools can help with root cause analysis
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Recap
Solving Problems with Creative and Critical Thinking-Topic 3: What are my options?
Let’s move to the third topic
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The problem-solving process: Explore
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Brainstorm to get plenty of ideas
Brainstorming rules
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Brainstorm to solve Georgia’s problem
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Recap
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Solving Problems with Creative and Critical Thinking-Topic 4: What is the best solution?
Let’s move to the fourth topic
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The problem-solving process: Select
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Let’s find five solutions for one problem
Let’s find five solutions for one problem
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Use these factors to identify who should choose a solution
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Who should chose a solution in Georgia's problem?
Use the Ease and effectiveness matrix to select the best solution
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How will you work out the best possible solution?
Recap
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Solving Problems with Creative and Critical Thinking-Topic 5: What will success look like?
Let’s move to the fifth topic
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What will success look like?
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How will you measure a solution’s effectiveness?
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If you can’t measure it, you can’t manage it
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Build an implementation plan
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Plan to implement the solution for Georgia
Recap
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Solving Problems with Creative and Critical Thinking-Course-end Assessment
Review the five-step problem-solving process
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Congratulations and Next Steps.