Getting Started-Get Started!
Welcome Video
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Course Overview
About Our Guest Speakers
Pre-Course Survey
Different Types of Conflict-Different Types of Conflict
Different Types of Conflict Lesson 1
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Different Types of Conflict Lesson 2
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Case Study: Working Overtime
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Case Study: Dominating Team Member
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Case Study: Communicating with Coworker
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Interview with Brent Rasmussen
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Different Types of Conflict Lesson 1 Debrief
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Different Types of Conflict Lesson 2 Debrief
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Different Types of Conflict-Additional Materials
Book Review: MGMT 3
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Book Review: The Courageous Follower
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Resource: Change Style Indicator
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Positive Aspects of Conflict-Positive Aspects of Conflict
Positive Aspects of Conflict Lesson 1
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Positive Aspects of Conflict Lesson 2
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Case Study: Finders Keepers
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Case Study: Professional Dress
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Case Study: Benefits Issue
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Interview with Joseph Chatelle
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Interview with Chris O'Neal
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Positive Aspects of Conflict Lesson 1 Debrief
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Positive Aspects of Conflict Lesson 2 Debrief
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Positive Ways of Dealing with Conflict-Positive Ways of Dealing with Conflict
Positive Ways of Dealing with Conflict Lesson 1
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Positive Ways of Dealing with Conflict Lesson 2
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Case Study: Performance Evaluation
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Case Study: Silence is Acceptance
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Case Study: Dealing with Young Workers
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Interview with Karen Kaye
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Positive Ways of Dealing with Conflict Lesson 1 Debrief
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Positive Ways of Dealing with Conflict Lesson 2 Debrief
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Positive Ways of Dealing with Conflict-Additional Materials
Book Review: Crucial Confrontations
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Book Review: Leadership, Theory, Skill Development
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Course Wrap-up-Course Wrap-up
End of Course Video
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Message from UCI Extension
Post-Course Survey