Introduction
Welcome
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What you should know
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Using the exercise files
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Challenges
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1. Microsoft Office Specialist Exam Overview
Compare Microsoft Office certifications
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Preparation tips and the registration process
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2. Manage the Outlook Environment
Overview of the Outlook user interface
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Arrange the content pane
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Outlook program options
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Manipulate item tags
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Apply search and filter tools
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Print and save Outlook items
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Challenge: Manage the Outlook environment
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Solution: Manage the Outlook environment
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3. Create and Format Item Content
Create and send email messages
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Create and manage Quick Steps
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Create item content
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Format messages
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Attach content to email messages
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Challenge: Create and format item content
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Solution: Create and format item content
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4. Manage Email Messages
Clean up the mailbox
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Create and manage rules
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Manage junk mail
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Manage automatic message content
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Challenge: Manage email messages
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Solution: Manage email messages
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5. Manage Contacts
Create and manipulate contacts
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Create and manipulate contact groups
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Challenge: Manage contacts
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Solution: Manage contacts
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6. Manage Calendar Objects
Create and manage appointments and events
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Create and manage meeting requests
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Manipulate the Calendar pane
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Challenge: Manage Calendar Objects
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Solution: Manage Calendar Objects
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7. Work with Tasks, Notes, and Journal Entries
Create and manipulate tasks
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Create and manipulate notes
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Create and manipulate journal entries
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Challenge: Work with tasks, notes, and journal entries
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Solution: Work with tasks, notes, and journal entries
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8. Practice Exam
Challenge: Full-length MOS sample exam for Outlook 2013
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Solution: Full-length MOS sample exam for Outlook 2013
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Ex_Files_Outlook2010_MOS_Cert.zip
(2.8 MB)