Introduction
Hiring UX professionals
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1. How Is UX Work Structured?
What is UX and where do you start?
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UX fields: Design, research, and strategy
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Design-based jobs and skill sets
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User research, accessibility, and human factors
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UX strategy, content strategy, and customer experience
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Figure out what skills you need on your team
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2. Who's Going to Do the Work?
Employees, freelancers, and moonlighters
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Agencies and larger consulting firms
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Generalists and experts
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Mix and match for success
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3. How Do You Find Who You're Looking for?
Employers and recruiters: Be a part of the UX community, too
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Create your UX elevator pitch
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Align your job titles and descriptions
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Seek out staff and contractors
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Giving newbies a chance
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Learning break
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4. Assessing Credibility
Are the people you find right for you?
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Corporate credibility
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Portfolios and NDAs
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5. Working with Consultants
Contracting, pricing, and timing
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Alignment, knowledge, and expertise
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Contractor communication and work location
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Learning break
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6. An Employer's Guide to Happy Employees
Understand the needs of creatives
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Support career advancement
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