1. Industry Overview
Course intro
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Industry definition, purpose, and core subsegment
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Canonical tensions that define technology and software platforms
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2. Terminology
Essential platform vocabulary
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Essential acronyms
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Key industry frameworks and concepts
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3. Market Landscape
Key players and market structure
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Competitive dynamics and key market forces
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Operational, financial, and reputational risks
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4. Industry Value Chain and Operating Models
The platform value chain and profit pools
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Operating model variations and common bottlenecks
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5. Business Models: Economic and Financial Drivers
How platforms generate revenue and manage costs
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Key performance indicators for platform health
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6. Customer and Stakeholders
Customer segments and decision drivers
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The stakeholder ecosystem and decision complexity
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7. Regulatory and Compliance
Regulatory bodies and key legislation
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Compliance requirements
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8. Consulting Opportunity Areas
Speaking like a platform insider and identifying client signals
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Where consultants add value in platform engagements
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Conclusion
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Ex_Files_Industry_Primer_Tech_Software_Platforms_Core_Foundations.zip
(369 KB)