1. Interview tips for sales roles
Overview of Sales Development Representative role
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Overview of Relationship Manager role
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Overview of Account Executive role
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Overview of Customer Success Manager role
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2. What are you looking for from this company?
How to approach this question
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Candidate answer and feedback
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3. Why do you want to work in sales?
Candidate answer and feedback for Sales Development Representatives and Relationship Managers
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Candidate answer and feedback for Account Executives
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Candidate answer and feedback for Customer Success Managers
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4. Review your sales background.
How to approach this question
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Candidate answer and feedback
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5. How do you prepare for and hit your quota goal?
How to approach this question
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6. Sales are filled with nos: How do you deal with rejections?
How to approach this question
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7. Leave me a voicemail.
Candidate answer and feedback
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8. Where would you research a prospect before reaching out?
How to approach this question
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Candidate answer and feedback
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9. How do you address common objections when you are selling?
How to approach this question
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Candidate answer and feedback
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10. How do you handle yourself in the face of angry customers?
How to approach this question for Sales Development Representatives, Relationship Managers, and Customer Success Managers
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How to approach this question for Account Executives
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Candidate answer and feedback
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11. How do you manage many relationships over many accounts?
How to approach this question
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Candidate answer and feedback for Account Executives
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Candidate answer and feedback for Customer Success Managers
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12. How do you retain a customer who complains about price?
How to approach this question
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Candidate answer and feedback
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13. Describe a time you had to deal with a difficult client.
How to approach this question for Account Executives, Customer Success Managers, and Relationship Managers
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How to approach this question for Sales Development Representatives
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Candidate answer and feedback
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Candidate answer and feedback
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14. What do you say to a client when you under-deliver?
How to approach this question
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15. How do you handle a question when you don't know the answer?
How to approach this question
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Candidate answer and feedback
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16. Walk me through your prospecting strategy.
How to approach this question
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Candidate answer and feedback
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17. What steps do you take to convert a non-responsive customer?
How to approach this question
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Candidate answer and feedback
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18. How do you manage (or fire) a toxic client?
How to approach this question
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Candidate answer and feedback
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19. Tell me about a deal you lost and what you'd do differently.
How to approach this question
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Candidate answer and feedback for Sales Development Representatives and Customer Success Managers
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Candidate answer and feedback for Account Executives
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20. What would your clients say about you?
How to approach this question
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Candidate answer and feedback
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21. How do you prepare for a product demo?
How to approach a product demo
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Sample discovery call and feedback
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Sample product demo and feedback
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22. Let's role play interacting with an angry customer.
Sample role play and feedback
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