Introduction
Leading in government
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Challenges and opportunities
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1. Strategic Thinking
Strategic thinking for public leaders
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Connecting vision to mission in government
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Translating work objectives into plans in government
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2. Budgeting
Budgeting for public leaders
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Staffing your team for excellence
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Smart resource management
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3. Coaching and Feedback
Developing and motivating employees
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Leading through coaching and feedback
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Expectation setting and performance review
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4. Communication
Learn to listen
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Presentation skills for government leaders
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Creating a communication plan for public leadership
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5. Situational/External Awareness
Leading through trends and change
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6. Innovation
Creating innovative solutions in government
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7. Decision-Making
Decision-making for public leaders
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Risk management in the public sector
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8. Serving the Public
Leading the continuous improvement of customer service
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How to be more effective and efficient
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Conclusion
Start leading
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Ex_Files_Leading_in_Government.zip
(781 KB)
Glossary_Leading_in_Government.zip
(100 KB)