Introduction
Welcome
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What you need to know
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1. Using WebEx
Introducing WebEx and registering for a session
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Joining a session
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Setting your preferences
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Accessing the downloadable tools
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2. Creating WebEx Training Sessions
Creating an instant session
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Scheduling and setting up a training session
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Selecting audio conference settings
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Setting a session's date, time, and occurrence
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Scheduling in-session hands-on labs
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Requiring registration
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Inviting attendees and presenters
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Setting session options and customizing a greeting
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Setting up breakout sessions
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Editing email options
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Setting session information and adding course material
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Adding tests
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Saving settings as templates
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3. Participating in WebEx Sessions
Logging in from email
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Introducing the WebEx user interface
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Understanding WebEx panels
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Sending and receiving chat messages
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Viewing preloaded content
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4. Prepping for Sessions
Logging in as a host and adjusting the session
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Creating tests
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Modifying session settings
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Assigning participant privileges
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5. Managing Participants
Understanding the Participant panel features
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Using emoticons to engage participants
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Activating audio and video controls
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Changing participant roles
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Inviting and expelling participants after the session has started
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Using the Q&A panel
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6. Displaying Content
Uploading files and polls to share
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Displaying slides and animations
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Annotating slides and whiteboards
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Presenting audio and video files
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Sharing a live application
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Enabling a user to control a shared application remotely
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Showing a poll question and its results
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Transferring files to participants
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Sharing a web site
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Sharing web content
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7. Managing User Audio and Video
Understanding telephony and VoIP audio
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Starting the audio conference
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Testing and troubleshooting audio
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Understanding web camera video options
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8. Creating and Using Polls
Using polls to support interaction
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Creating and saving poll questions
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Customizing poll settings
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Downloading the WebEx Poll Questionnaire Editor
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9. Supporting Group Interactions Using Breakout Sessions
Managing breakout sessions
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10. Recording Sessions
Recording sessions
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Managing network-based recordings
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11. Wrapping up a Session
Ending a session and saving files
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Reviewing the session files
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