Introduction
Management 101
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1. The Manager's Perspective
The task and people balance
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Do you want compliance or commitment?
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The manager's role on teams
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Effective communication is key to your success as a manager
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2. Managing Performance
Your role in managing performance
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Helping people set goals
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The 1:1 meeting
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Managing performance problems
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Coaching for high performance
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Accountability basics while managing
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3. Delegation
The challenges of delegating effectively
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Resisting micromanaging
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Specific questions to ask before you delegate
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Specific actions to take to delegate
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4. Doing Your Work
Your role in meetings
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Building working relationships
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Managing your time as a manager
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Managing up as a manager
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Creating a learning mindset
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Conclusion
Managing with intention
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