Introduction
Exam MS-102 Microsoft 365 Administrator: Introduction
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1. Deploy and Manage a Microsoft 365 Tenant
Module introduction
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2. Implement and Manage a Microsoft 365 Tenant
Learning objectives
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Create a tenant
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Implement and manage domains
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Configure organizational settings, including security, privacy, and profile
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Identify and respond to service health issues and configure notifications in service health
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Monitor adoption and usage
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3. Manage Users and Groups
Learning objectives
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Create and manage users
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Create and manage guest users
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Create and manage contacts
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Create and manage groups, including Microsoft 365 groups
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Manage and monitor Microsoft 365 license allocations
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Perform bulk user management, including PowerShell
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4. Manage Roles in Microsoft 365
Learning objectives
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Manage roles in Microsoft 365 and Microsoft Entra
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Manage role groups for Microsoft Defender, Microsoft Purview, and Microsoft 365 workloads
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Manage delegation using administrative units
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Implement privileged identity management for Microsoft Entra roles
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5. Implement and Manage Microsoft Entra Identity and Access
Module introduction
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6. Manage Compliance Using Microsoft Purview
Learning objectives
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Prepare for identity synchronization using IdFix
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Implement and manage directory synchronization using Microsoft Entra Cloud Sync
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Implement and manage directory synchronization using Microsoft Entra Connect
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Monitor synchronization using Microsoft Entra Connect Health
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Troubleshoot synchronization, including Microsoft Entra Connect and Microsoft Entra Cloud Sync
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7. Implement and Manage Authentication
Learning objectives
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Implement and manage authentication methods, including Windows Hello for Business, passwordless, tokens, and the Microsoft Authenticator app
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Implement and manage self-service password reset (SSPR)
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Implement and manage Microsoft Entra Password Protection
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Implement and manage multifactor authentication (MFA)
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Investigate and resolve authentication issues
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8. Implement and Manage Secure Access
Learning objectives
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Plan for identity protection
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Implement and manage Microsoft Entra ID Protection
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Plan Conditional Access policies
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Implement and manage Conditional Access policies
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9. Manage Security and Threats Using Microsoft 365 Defender
Module introduction
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10. Manage Security Reports and Alerts Using the Microsoft 365 Defender Portal
Learning objectives
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Review and take actions to improve the Microsoft Secure Score in the Microsoft 365 Defender portal
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Review and respond to security incidents and alerts in Microsoft 365 Defender
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Review and respond to issues identified in security and compliance reports in Microsoft 365 Defender
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Review and respond to threats identified in threat analytics
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11. Implement and Manage Email and Collaboration Protection Using Microsoft Defender
Learning objectives
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Implement policies and rules in Defender for Office 365
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Review and respond to threats identified in Defender for Office 365, including threats and investigations
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Create and run campaigns, such as attack simulation
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Unblock users
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12. Implement and Manage Endpoint Protection Using Microsoft Defender for Endpoint
Learning objectives
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Onboard devices to Defender for Endpoint
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Configure Defender for Endpoint settings
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Review and respond to endpoint vulnerabilities
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Review and respond to risks identified in the Microsoft Defender Vulnerability Management dashboard
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13. Manage Compliance Using Microsoft Purview
Module introduction
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14. Implement Microsoft Purview Information Protection and Data Lifecycle Management
Learning objectives
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Implement and manage sensitive info types using keywords, keyword lists, or regular expressions
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Implement retention labels, retention label policies, and retention policies
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Implement sensitivity labels and sensitivity label policies
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15. Implement Microsoft Purview Data Loss Prevention (DLP)
Learning objectives
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Implement DLP for workloads
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Implement endpoint DLP
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Review and respond to DLP alerts, events, and reports
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