Get Started
Administrators support Office 365 users
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What you should know
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Help desk role
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Identify training resources
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1. Getting Users Started
Training basics: Office 365 portal overview
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Training basics: Common elements
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Troubleshoot user accounts
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Troubleshoot app startup
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Repair Office apps
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Uninstall Office
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2. Productivity
Word
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Create a PowerPoint presentation
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Record a PowerPoint presentation
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Excel
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Power BI
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Access
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OneNote
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MyAnalytics
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3. Communications
Use Outlook
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Configure Outlook
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Teams
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4. Getting Things Done
Visio
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Project
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Planner
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To Do
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Forms
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Power Automate
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5. Collaboration
OneDrive
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SharePoint
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SharePoint team site administration
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Yammer
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6. Media Rich Apps
Publisher
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Sway
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Stream
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