Introduction
Where should you deploy RPA?
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Background on the instructor
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1. Overview of Business Functions
RPA-ready business functions
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Human resources
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Finance and accounting
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Logistics and supply chain
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Sales and customer service
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2. Use Cases
RPA use cases
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HR: Paid leave eligibility and processing
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HR: Employee termination process
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F&A: Mortgage redemptions
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F&A: Insurance claim validation
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Supply chain
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Customer service: Refund and package claims
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Conclusion
Wrap-up and best practices
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Next steps in your RPA journey
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