انتشار:
Oct 2024
آموزش مهارت های مدیریت - کلاس کارشناسی ارشد مهارت های رهبری تیم
مدرس
Stephen Mather
انتشار
2024/10/20
مدت زمان
22h 20m
سطح
مناسب همه
فایل تمرینی
ندارد
آموزش Management Skills - Team Leadership Skills Masterclass
01-Management And Leadership
2-An Introduction To Management And Leadership
()
3-Resources For The Course - Location Information
()
4-Your Management Philosophy
()
5-Being A LEAN Manager
()
6-The Forever Learning Manager
()
02-Navigating The Course
10-LinkedIn Support Group - FREE To Join
()
11-Features Of The Course
()
12-Applying What You Learn
()
13-The Learning Cycle
()
8-Overview Of The Course
()
9-Who Am I
()
03-Becoming An Influential Manager
15-Introduction To The Influential Manager
()
16-What It Means To Be Influential
()
17-The Behaviour Of Influential People - Assertiveness
()
18-ADISCO - Adult To Adult Direct
()
19-ADISCO - I Statements Solutions Calmly Ownership
()
20-ADISCO - Activities - Quiz - Case Study
()
21-Why You Need A Vision
()
22-Working With SMART Goals
()
23-Better Than Buy In
()
24-Vision Quiz And Activity
()
25-Influencing Attitudes - The Three Factors
()
26-Influencing Attitudes - Targeting All Three Factors
()
27-Influencing Attitudes - Quiz - Activity - Case Study
()
28-Communicating To Influence - Words We Use
()
29-How Do Influential People Talk
()
30-Body Language
()
31-Communication Quiz
()
32-Influence Through Listening
()
33-Influencing Your Peers
()
34-Influencing Your Boss
()
35-Influencing Your Boss Quiz
()
36-Introduction To Dealing With Difficult People
()
37-Opposing Goals Or Narrative
()
38-What Do They Fear
()
39-Personal Clashes - The Five Factors
()
40-Personality Clashes - Compatibility Is Complex
()
41-Talking Their Language
()
42-Talking Their Language Case Study
()
43-Talking Their Language - Language Styles And Stories
()
44-People Watching - Activity Exercise
()
45-Influential Manager Summary
()
04-The Data Guided Manager
47-Using Data To Make Good Decisions
()
48-The Data Guided Manager Explained
()
49-The Data Guided Manager - Further Exploration
()
50-Getting Control Of Your Processes
()
51-The Different Methods You Can Use To Get Control Of Your Processes
()
52-Getting Your Data
()
53-Other Types Of Lead Indicators
()
54-Choosing KPIs
()
55-Analysing The Data
()
56-Using The Information
()
57-Creating A Data Guided Team
()
05-The Everyday Manager
59-Introduction To The Everyday Manager
()
60-What Sort Of Leader Are You
()
61-The Heartbeat Of Your Role
()
62-Using KPIs - Key Performance Indicators
()
63-Benefits Of Team Meetings
()
64-Ten Meeting Musts
()
65-Ten Meeting Musts - Running The Meeting
()
66-Ten Meeting Musts - Quiz
()
67-Be Available
()
68-Communicating By Email
()
69-Other Ways To Communicate
()
70-Time Management
()
71-Time Management Exercise
()
72-Managing Performance
()
73-Delegation
()
74-Delegation Exercise
()
06-LEAN Process Management
100-Goal Alignment
()
101-Identify Actions And Plans
()
102-Analysing Potential Ideas
()
103-Grid Analysis
()
104-Planning Your Change
()
105-Understanding Gantt Charts
()
106-How To Make A Gantt Chart
()
107-Planning Your Control Mechanisms
()
108-Implementing Your Change
()
109-Keep Your Discipline
()
110-Ten Meeting Musts
()
111-Action Boards And Issue Logs
()
112-The Cost Of Change
()
113-Review Processes
()
114-The ProPeC Review Process
()
76-Introduction To LEAN Management
()
77-LEAN As A Way Of Thinking
()
78-LEAN Terms And Concepts
()
79-Further LEAN Terms And Concepts
()
80-The ProPeC Simple Improvement Process
()
81-Understanding TIM WOODS
()
82-TIM WOODS - Transport
()
83-TIM WOODS Inventory
()
84-TIM WOODS Motion
()
85-TIM WOODS Waiting
()
86-TIM WOODS Over Production
()
87-TIM WOODS Over Processing
()
88-TIM WOODS Defects
()
89-TIM WOODS Skills
()
90-Motivation - The Two Flavours
()
91-Current State Analysis
()
92-Creating A Process Map
()
93-An Example Process Flow
()
94-Root Cause Analysis - 5 Whys
()
95-Root Cause Analysis - Fishbone Diagram
()
96-Exploring The Why
()
97-FMEA - Failure Mode Effects Analysis
()
98-Define Your Goal
()
99-SMART Goal Setting
()
07-Training Your Team
116-Introduction To Training Your Team
()
117-What Is Training For
()
118-The Three Box System
()
119-Added Value Training
()
120-Training Needs Analysis
()
121-Cognitive Learning
()
122-Psychomotor Learning
()
123-Effective Learning
()
124-What Is Training Needs Analysis
()
125-Training Needs Analysis Example
()
126-Compliance Training
()
127-Identifying Training Needs
()
128-Pre-course Competency Assessments
()
129-How To Choose Training
()
130-Cost Free Training
()
131-Sheep Dip Or Targeted
()
132-What Is Good Training
()
133-Preparing The Employee
()
134-Logistics Planning
()
135-Post Course Discussion
()
136-Measuring The Effectiveness Of Training
()
137-Kirkpatrick Level 1 - Trainee Response
()
138-Kirkpatrick Level 2 - Validation
()
139-Kirkpatrick Level 3 - Practical Application
()
140-Kirkpatrick Level 4 - Business Benefit
()
08-Culture Change Management
142-Introduction To Culture Change
()
143-Why Culture Change Matters
()
144-The Impact Of Culture
()
145-Positive Goals
()
146-Understanding Behavior
()
147-Three Ways To Measure Behavior
()
148-Behaviorism Explained
()
149-Cognitive Psychology Explained
()
150-Social Psychology Explained
()
151-How Do You Measure A Culture
()
152-Using Surveys
()
153-Survey Questions
()
154-Benefits Of DIY Surveys
()
155-Benefits Of On The Shelf Surveys
()
156-Benefits Of Using A Consultant
()
157-Survey Exercise
()
158-Surveys - Food For Thought
()
159-Other Ways To Measure Culture
()
160-Measuring Instances Of Behavior
()
161-The Semi Structured Interview
()
162-Focus Groups
()
163-Focus Group Example Questions
()
164-The Down Sides Of Focus Groups
()
165-Getting Help From A Professional
()
166-Quiz - Measuring A Culture
()
167-Summary For Measuring A Culture
()
168-Using ProPeC Process For Changing Your Culture
()
169-The ProPeC Process Step 1 - The Business Reason
()
170-The ProPeC Process Step 2 - Current State Analysis
()
171-The ProPeC Process Step 3 - Goals or Objectives
()
172-The ProPeC Process Step 4 - Action And Planning
()
173-Mechanisms For Identifying Actions And Planning
()
174-Planning With Gantt Charts
()
175-Actions and Planning Activity
()
176-The ProPeC Process Summary So Far
()
177-The ProPeC Process Step 5 - Implementing
()
178-Neuro Logic Levels In Culture Change - Implementation
()
179-Ajzen Theory Of Planned Behavior In Culture Change - Implementation
()
180-The ProPeC Summary For Implementing
()
181-Activity For Implementation
()
182-The ProPeC Process Step 6 - Review
()
183-Activity For Review Process
()
184-Overall Activity For ProPec Process For Culture Change
()
185-Closing Thoughts On Culture Change
()
09-Building A Team
187-Building A Team Introduction
()
188-How Does An Effective Manager Deliver
()
189-Manager_s Role Quiz and Exercise
()
190-Components Of A Good Team
()
191-Defining Roles To Help Deliver Objectives
()
192-The Importance Of Vision
()
193-Two Islands Getting The Team Involved
()
194-Collaboration Is Better Than Buy In
()
195-What Are The Indicators Of Good Performance
()
196-What Helps Make A Good Team Quiz
()
197-Two Islands Activity
()
198-Identifying A Team_s Can Know And Care
()
199-Silo Mentality And Creating Overlap Between Can Know And Care
()
200-Can Know And Care - Scripts Activity
()
201-Individual Differences
()
202-Belbin_s Team Roles
()
203-Types And Traits Psychometrics
()
204-Should I Use Psychometrics
()
205-Quiz And Activity
()
10-Presenting Your Ideas
207-Introduction To Presenting Your Ideas
()
208-Why You Are Delivering This Presentation
()
209-Getting Your Thinking Right
()
210-Understanding The Emotions - The Chimp
()
211-Understanding The Role Of The Intellect
()
212-Understanding The Decision Making Process - The Computer
()
213-Dealing With The Chimp
()
214-Summary For Presenting Your Ideas
()
215-Introduction To The Structure Of An Effective Presentation
()
216-Aim - Your Reason For The Presentation
()
217-Creating A SMART Goal For Your Presentation
()
218-Planning Your Presentation Route
()
219-Building Your Main Body
()
220-Using PEEL To Make Your Points
()
221-An Example Of PEEL
()
222-Your Presentation Conclusion
()
223-Presentation Tools And Using Cards
()
224-Scenario Exercise
()
225-Example Presentation Using Index Cards
()
226-Introduction To Public Speaking Fundamentals
()
227-Tips For Being Heard
()
228-Other Reasons You May Not Be Heard
()
229-Being Understood
()
230-Diction Tongue Twister Exercise
()
231-What About Accents
()
232-Other Word Choices
()
233-Tips To Being Understood
()
234-How Well Are You Doing
()
235-How Do You Get Better At Presenting
()
236-Introduction To Creating Persuasive Presentations
()
237-Key Areas For Motivation
()
238-Telling Stories And Using Illustrations
()
239-Understanding Modulation
()
240-Understanding Gestures
()
241-Understanding Visual Aids
()
242-Your Call To Action
()
243-Sustaining Your Presentation
()
244-Summary For Presenting Your Ideas
()
11-The Team Life Cycle
246-Team Lifecycle Introduction
()
247-Lifecycle Overview
()
248-Lifecycle In Further Detail
()
249-Lifecycle Exercise
()
250-Recruitment Methods
()
251-Principles Of Effective Recruitment
()
252-Recruitment Selection
()
253-Dealing With Poor Performers
()
254-Dealing With Grievances
()
255-The End Of The Team And Rebirth
()
12-Taking Care Of Yourself And The Future Of Management
257-Taking Care Of Yourself And The Future Of Management Introduction
()
258-Keeping Your Head
()
259-Building up Resilience
()
260-Exercise
()
261-Buckets Of Resources
()
262-Training Your Thinking
()
263-Maintaining Work Life Balance
()
264-When It Is Time For A Change
()
265-Using ProPec Improvement Process For Personal Use
()
266-Alternatives To Being Employed
()
267-The Future Of Management
()
268-Thank You
()
13-The Leadership Loft - How Do I Motivate My Team
270-Motivation Part 1 - How Do I Motivate My Team
()
271-Common Sense Options
()
272-How To Think About Motivation
()
273-Extrinsic Vs Intrinsic Motivation
()
274-Self Determination Theory
()
275-Basic Psychological Needs
()
276-ABC Of Needs
()
277-Opposite Direction
()
278-Autonomy Frustrations
()
279-Belonging Frustrations
()
280-Competence Frustrations
()
281-Autonomy Solutions
()
282-Belonging Solutions
()
283-Competence Solutions
()
284-Wrapping It All Up
()
14-The Leadership Loft - Charismatic Leadership
286-Introduction To Charismatic Leadership
()
287-Communication
()
288-Framing
()
289-Substance
()
290-Delivery
()
291-Quiz
()
292-The Self Concept
()
293-Creating A Link
()
294-Creating This Sense
()
295-How To Do This
()
296-How To Do This Part 2
()
297-Meet Sarah
()
298-Quiz
()
299-Followers
()
300-Comparison
()
301-Personal Commitment
()
302-Quiz
()
303-Five Factors
()
304-Criticisms
()
305-Avoiding Abuse
()
306-Summary
()
15-The Leadership Loft - An Introduction To Quantitative Data
308-Quantitative Data - Introduction
()
309-Quantitative Data - Using Statistics
()
310-Quantitative Data - Standard Deviations
()
311-Quantitative Data - Standard Deviations Example
()
312-Quantitative Data - Flat Or Steep Bell Curves
()
313-Quantitative Data - Final Thoughts
()
16-The Leadership Loft - Resilience In Management
315-An Introduction To Resilience
()
316-Emotional Carrying Capacity
()
317-Resilience Workshop
()
318-What The Research Says
()
319-Your Team Learning Audit
()
320-Increasing Personal Resilience
()
321-R_A_W_ Research
()
322-Characteristics Of Resilience
()
17-Course Resources
324-Thanks For Watching
()
325-1-Reading-list-and-useful-links
326-10-Activity-Sheet-5-Vision-Analysis
326-12-Activity-Sheet-6-Changing-Behavior
326-14-Activity-Sheet-7-Words-Feedback
326-16-Activity-Sheet-8-Body-Language-Feedback
326-18-Activity-Sheet-9-People-Watching
326-2-Activity-Sheet-1-Desert-Island-Excercise
326-20-Activity-Sheet-10-Reflecting-on-Data
326-22-Activity-Sheet-11-Data-Guided
326-24-Activity-Sheet-12-Brown-Paper
326-26-Activity-Sheet-13-How-well-do-you-understand-your-processes
326-28-Activity-Sheet-14-KPI-Analysis
326-30-Activity-Sheet-15-Your-KPIs
326-32-Activity-Sheet-16-Data-reliability
326-34-Activity-Sheet-17-KPI-Team-Involvement
326-36-Activity-Sheet-18-Leadership-Style
326-39-Activity-Sheet-20-DILO
326-4-Activity-Sheet-2-Your-Philosophy
326-41-Activity-Sheet-20b-Activity-Analysis-1
326-43-Activity-Sheet-21-Delegation-1
326-45-Activity-Sheet-22-Fishbone-1
326-47-Activity-Sheet-23-FMEA-Template-1
326-49-Activity-Sheet-24-Making-a-Plan-1
326-51-Activity-Sheet-25-ProPeC-Review-1
326-53-Activity-Sheet-26-Training-Needs-Analysis-1
326-55-Activity-Sheet-27-Measuring-Training-1
326-57-Activity-Sheet-28-Culture-Change-1
326-59-Activity-Sheet-29-Two-Islands-Notes-1
326-6-Activity-Sheet-3-CPD-template
326-61-Activity-Sheet-30-Can-Know-and-Care-Script-1
326-63-Activity-Sheet-31-Team-Roles-1
326-65-Activity-Sheet-32-Talking-to-your-chimp-1
326-67-Activity-Sheet-33-Listening-to-your-human-1
326-69-Exercise-Sheet-1-ProPeC-Process
326-71-Exercise-Sheet-2-Illustrations-1
326-73-Exercise-Sheet-3-Presentations
326-75-Exercise-Sheet-4-Gestures
326-79-Supplementary-Template-Presentation-Outline
326-8-Activity-Sheet-4-Assertiveness-Development
326-81-Supplementary-Templates-Action-Sheet
326-85-Supplementary-Templates-Issue-Log
326-87-Supplementary-Templates-Post-Course
326-89-Supplementary-Templates-Pre-Course
326-90-Supplementary-Templates-Training-Evaluation-Form
327-1-Advanced-Masterclass-Promo-Details
327-Bonus Lecture - Next Steps
()
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