انتشار: Oct 2024
  1. میتالرن
  2. موضوعات
  3. Management
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آموزش کلاس کارشناسی ارشد مدیریت تیم، رهبری و تیم سازی

مدرس Lawrence M. Miller
انتشار 2024/10/19
مدت زمان 16h 30m
سطح مناسب همه
فایل تمرینی ندارد
1-Introduction to Team Leadership & The Kata of High Performing Teams
2-Team Leadership - Introduction ()
3-The Curriculum & Green Belt Certification ()
5-3-Case-Study-Blended-Learning-in-Healthcare
5-4-Lean-Implementation-in-Home-Health-Care
5-5-Team-Management
5-Books and Resources ()
6-The Progress Chart Motivation and Accountability ()
2-Principles of Lean Management
10-1-Lean-Self-Assessment
10-Principles of Lean Management - 1 ()
11-Principles of Lean Management - 2 ()
12-Principles of Lean Management - 3 ()
8-The Beginning of Lean ()
9-The House of Lean ()
3-Organizing Your Team
15-Team Structure ()
16-Writing Your Team_s Charter ()
17-Roles and Responsibilities on a Team ()
18-The Agenda ()
4-Stages of Team and Organization Development
22-Stages of Team Development ()
23-Life Cycles of Organizations ()
24-Life Cycles of Leadership ()
5-Clarifying Decision Styles
27-Clarifying Decision Styles ()
28-How to Reach Consensus ()
6-Keeping Score and Beginning the Improvement Process
32-Introduction to The Improvement Kata and Daily Leadership ()
33-Developing Your Team Scorecard ()
34-The Balanced Scorecard ()
35-Visual Display ()
38-Targets Goals and Objectives ()
39-MBO & Self-Control ()
7-Defining Customer Requirements
42-Defining Customer Requirements & Improvement Targets ()
43-The Customer Interview ()
8-Solving Problems
47-Principles of Team Problem Solving ()
48-Why Brainstorm ()
49-The Skills of Brainstorming ()
50-The Fishbone or Cause-and-Effect Diagram ()
51-The Affinity Diagram ()
52-Pareto Analysis ()
53-Practice Exercise - Brainstorming ()
54-Root Cause Analysis or the Five Why_s ()
55-Introduction to PDCA Problem Solving ()
56-PDCA Problem Solving - The Plan ()
57-PDCA Problem Solving - the Do and Check Phase ()
58-PDCA Problem Solving - The Act Phase ()
60-The A3 Problem Solving Process ()
61-1-A3-Form
61-Steps in the A3 Process ()
62-3-A3-Form
62-Action Learning Practice the A3 ()
9-Mapping Your Value Stream
65-Mapping Your Value Stream ()
66-Work Process & Relationship Maps ()
67-Steps in the Process ()
10-Analyzing Variances in Your Process
71-Understanding Variances and Variability ()
72-Variance Analysis ()
11-Finding and Eliminating Waste from Your Process
75-Eliminating Waste ()
76-Management Waste ()
12-Motivation and Human Performance
80-The Hierarchy of Motivation ()
81-The Power of Purpose - The Soul of Work ()
83-Social Motivation and the Radius of Trust ()
84-Situational Motivation ()
85-Situational Motivation - Why it Works ()
87-Lean Culture and Motivation ()
88-Fact-Based Definitions ()
89-Types of Positive Reinforcement ()
91-Keys to Intrinsic Motivation ()
92-Schedules of Reinforcement ()
93-Analyzing Human Performance Problems ()
94-Modeling and Appreciative Inquiry ()
95-Reducing Poor Performance - To Punish or Not ()
13-Standard Work
100-Leader Standard Work ()
98-Developing Standard Work ()
14-Designing Hybrid Work Systems
103-Introduction to Hybrid Work System Design ()
104-What is a Hybrid Work System ()
105-Research on Home or Office Work ()
106-More Research on the Pandemic Experience ()
107-Whose Needs Are We Meeting and What Are Those Needs ()
108-Designing the System to Meet Human Needs ()
109-1-Whole-System-Architecture-Article
109-2-WSA-Lean-Implementation-in-Home-Health-Care-Updated-August-2015
109-3-The-Steering-Team-and-Design-Team
109-Design - The Steering Team ()
110-1-Writing-Your-Design-Charter
110-Writing the Design Charter ()
111-1-Preparing-the-Design-Team
111-2-Discovering-the-Current-Value-Stream
111-3-Discovering-Your-Customer
111-4-Designing-the-Work-System
111-5-Designing-the-Ideal-Social-System
111-6-Deploy-and-Develop-the-Design
111-The Work of the Design Team ()
112-Review the Design Team_s Work ()
15-The Personal Responsibility of Team Members to Self-Manage
114-Introduction to Team Member Personal Responsibility ()
115-Understanding Self-Discipline ()
116-Managing Your Work Space ()
117-Managing Your Self in Time ()
118-Develop Your Own Scorecard ()
119-Assignment Assess Your Own Self-Management ()
16-Team Member_s Responsibility to be a Great Team Member
121-Relationships and the Power of Trust ()
122-Be a Great Team Member ()
123-Types of Teams and Your Participation ()
124-Assignment - What Can I Do To Be A Great Team Member ()
125-Google_s Research and Psychological Safety ()
126-Take Care of Yourself ()
17-Facilitating Remote or Virtual Teams
128-Introduction to the Research on Virtual Teams ()
129-1-VT-Research
129-2-the-rules-of-virtual-groups-trust-liking-and-performance-in-computer-mediated-communication
129-3-Full-Report-NSW-Remote-Working-Insights-Report-1-2020-1
129-4-MIT-Sloan-Future-of-Team-Leadership
129-5-Hybrid-Work-all-data-no-filter
129-Research on Remote Teams from HBR ()
130-Research from Forbes ()
131-Survey of Users Introduction ()
132-Evaluation of Best Team Practices ()
133-Advice from Virtual or Remote Team Leaders ()
134-One Thing You Could Do to Improve Virtual Meetings ()
18-Team Facilitation Skills
136-Introduction to Team Facilitation ()
137-The Critical Skills of Facilitation Organizing and Focus ()
138-The Eight Skills Clarifying ()
139-The Eight Skills Reflecting ()
140-The Eight Skills Comforting ()
141-The Eight Skills Motivating ()
142-The Eight Skills Controlling ()
143-Concluding a Topic or Meeting ()
19-Effective Listening Skills
146-Body Language ()
147-Asking Effective Questions ()
148-Empathy and Active Listening ()
149-Acknowledging and Using Silence ()
20-Giving and Receiving Feedback - Straight Talk
152-Straight Talk - A Model for Giving Feedback ()
153-Straight Talk - Receiving Feedback ()
21-Conflict Resolution
156-Principles of Conflict Resolution ()
157-A Model of Conflict Resolution ()
158-Conflict Resolution Debate or Dialogue ()
159-Conflict Resolution Behavioral Characteristics of Debate or Dialogue ()
22-Improving the System
163-Introduction to Improving the System ()
164-Models of Organizational Systems ()
165-Whole System Architecture ()
23-Additional Resources
169-Bonus Lecture Some Additional Resources ()

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