Introduction
Welcome
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What you should know before watching this course
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Using the exercise files
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Use the challenges
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1. Microsoft Office Specialist Exam Overview
Compare the Microsoft Office Specialist certifications
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Exam objectives, preparation tips, and registration process
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2. Manage the Outlook Environment for Productivity
Overview of the user interface
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Customize settings
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Print and save information
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Perform search operations in Outlook
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✓ Challenge: Manage the Outlook environment for productivity
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✓ Solution: Manage the Outlook environment for productivity
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3. Manage Messages
Configure mail settings
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Automate messages
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Create messages
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Message options
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Format a message
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Organize messages
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Manage messages
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✓ Challenge: Manage messages
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✓ Solution: Manage messages
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4. Manage Schedules
Set calendar options
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Create and manage calendars
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Create appointments and events
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Create meetings
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Organize and manage appointments, events, and meetings
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Create and manage notes and tasks
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✓ Challenge: Manage schedules
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✓ Solution: Manage schedules
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5. Manage Contacts and Groups
Create contacts
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Import and manage contacts
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Create and manage contact groups
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✓ Challenge: Manage multiple presentations
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✓ Solution: Manage multiple presentations
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6. Practice Exam
✓ Challenge: Full-length MOS sample exam for Outlook 2013
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✓ Solution: Full-length MOS sample exam for Outlook 2013
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Ex_Files_Outlook2016_MOS_Cert_Prep.zip
(1.1 MB)