1. Top 10 Power Shortcuts
Find a contact in seconds
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View Outlook in multiple windows
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Peek into another app
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Add people to Favorites
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Flag messages for a to-do list
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Create new items with drag and drop
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Color-code important messages
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Enter natural language dates
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Create a group
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Displaying a custom range with the Date Navigator
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2. Organizing Your Inbox
View your inbox your way
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View by group and by conversation
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Work with folders and subfolders
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Make use of Favorites
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Delete old messages
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Stay organized with shortcut keys
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3. Managing Incoming Messages
Speed read your email
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Change the Mark as Read setting
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Use Quick Steps
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Assign categories
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Automate rules for incoming messages
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Deal with junk mail
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Find an email
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Use search folders
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Archive a message (in Office 365)
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4. Sending and Replying to Messages
Shortcut keys for sending emails
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Use your address books
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Set your default address book
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Use Bcc, or not
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Quickly attach files
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Skip attachments altogether
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Set up signatures
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Make great use of your Drafts folder
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Add a hyperlink to an email
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Delay an email in the outbox
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5. Creating Special Use Messages
Share your calendar via email
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Flag a message for the recipient
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Insert a screenshot
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Conduct a vote via email
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Send business cards and contacts via email
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6. Staying On Task
Display the To Do bar
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Seven ways to create a new task
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Five ways to view and edit tasks
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Set task reminders
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7. Tips and Tricks for Calendars
Reschedule appointments and meetings
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Create recurring calendar items
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Clone an appointment
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Change the time scale
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Show two time zones
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Show time zones for an appointment or meeting
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Search the calendar
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Use calendar shortcut keys
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8. Tips for Working with People
Add a photo to a contact
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Map a contact address
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Share contacts with a colleague
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Making personal contacts private
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Create a contact group
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Views for contacts
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Link and unlink contacts
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Mail merge with Microsoft Word
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Work offline
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9. More Tips and Tricks
Customize the Navigation pane
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Customize the Quick Access toolbar
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Use Outlook Today
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Set start and exit options
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Reuse frequently used text with Quick Parts
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Reply automatically using a template
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