Introduction
Welcome
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Understanding email management
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What you'll need for this course
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Navigating in Outlook
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1. Reviewing Messages
Show messages by conversation
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Use the Reading pane
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Mark messages
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Use Instant Search to find a message
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Use Advanced Find to locate messages
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Ignore a conversation
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Use Mailbox Cleanup
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Declutter your inbox (Office 365 only)
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2. Putting Views to Work
Arrange email by date or sender
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Add a column to a view
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Sort and filter a view
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Save a view
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Modify a view's settings
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Use conditional formatting to highlight important messages
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3. Getting Organized with Folders and Categories
Create an inbox folder
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Add a folder to Favorites
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Use custom search folders
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Customize and use categories
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Understand how archiving works for you
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Set AutoArchive options
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View archive data files
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4. Automating Actions with Rules and Quick Steps
Flag emails for future action
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Use built-in Quick Steps
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Create a custom Quick Step
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Move a message or conversation
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Create a rule from a message
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Create a rule from scratch
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Manage email rules
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Use automatic replies
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