Introduction
Defining your distinctive brand strategy
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Explore the foundations of brand strategy
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1. Frame Your Brand Strategy: Starting with Customer and Market Research
How to build your strategy: A customer research focus
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Forming a strategy through strong customer interviews
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Leveraging customer research to develop a customer profile
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2. Develop Your Brand Promise: Building a Unique Position
Discovering your unique brand value to build a strategy
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Creating a customer benefit ladder: Deliver connection
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Bringing it together: Write your brand positioning statement
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3. Define Your Brand Character: Articulating Brand Value
Identifying your brand character: Select an archetype
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Describing your brand character: Hone brand personality
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Fleshing out your brand: Define brand edges
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4. Activate Your Brand Strategy: Connecting with Customers
Tailoring the customer journey: Nurture down the funnel
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Planning creative: Write creative briefs to execute strategy
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Evaluating creative: A framework to assess your creative brief
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5. Refine Your Brand Strategy: Influencing the Customer Experience
Using the four Ps framework to refine your brand strategy
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Using the start, stop, and continue framework
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It's time to create your brand strategy
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Ex_Files_Create_a_Brand_Strategy_2021.zip
(69 KB)