Introduction
Culture drives your organization
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The four E's: Engage, educate, execute, evaluate
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1. Continuous Improvement
What is culture and why does it matter?
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What is continuous improvement?
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Determining what you want to improve
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Developing a culture statement
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2. Engage
Defining the levels of engagement
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Building organizational alignment
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Determining levels of leadership commitment
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Establishing an improvement framework
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Creating the vision for the organization
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Improving organizational communication
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3. Educate
Providing team training
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Changing the mindset for continuous improvement
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Modeling the behaviors for continuous improvement
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4. Execute
Establishing metrics for continuous improvement
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Building trust for continuous improvement
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Removing barriers for continuous improvement
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Making change stick
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Creating and sharing success stories
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5. Evaluate
Make continuous improvement continuous
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Establishing controls for continuous improvement
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Celebrate success, acknowledge failure
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Remaining patient, avoiding pitfalls
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Conclusion
Next steps in planning your improvement journey
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Ex_Files_Creating_a_Culture_of_Continuous_Improvement.zip
(44 KB)