Introduction
Make headway against the current
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1. Design Thinking Fundamentals
Stages of the design thinking process
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The "how might we" framework
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The "round robin concept"
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2. The Exploration Stage
Ethnographic research
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Participatory research
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Evaluative research
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3. The Understanding Stage
People interactions with systems
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Patterns and priorities
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Framing the problem
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4. The Implementation Stage
Concept ideation
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Modeling and prototyping
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Design rationale
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Conclusion
Proving results and moving forward
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