Introduction
Successfully manage an older report
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Misconceptions about older workers
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1. Strategies for Managing Older Workers
Observe and learn more about your report
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How to detect age bias
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Reframe and resolve age bias
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Techniques for better understanding
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Listen effectively to build trust
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Integrate past experiences
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Bring out workers' unique values
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Collaboration tools for an older worker
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Help generations work together
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2. Ensuring Ongoing Success for the Older Worker
Encourage mentoring relationships
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Support ongoing performance
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Report your results
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Conclusion
Lead in the multigenerational workforce
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Ex_Files_Managing_Someone_Older.zip
(1.5 MB)
Glossary_ManagingSomeoneOlder.zip
(100 KB)