Introduction
Managing across generations is a bottom-line issue
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1. The Intergenerational Problem
Addressing generational conflict
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Identifying generational conflict solutions
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Separating generational fact from fiction
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2. Age Is a Diversity Issue
Managing age as a diversity opportunity
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Successful age integration case studies
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Age diversity ROI
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3. Implementing Age Diversity
Strategies for managers
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Strategies for reports
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Facilitating succession planning and knowledge transfer
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Building an age-diverse community
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Ensuring effective intergenerational management deployment
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Conclusion
The mission of intergenerational management
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Ex_Files_Managing_Multiple_Generations.zip
(29 KB)