Introduction
Stay productive when switching CRM
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Managing change
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Who is this course for?
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1. Dynamics: Get Started
Basics of Dynamics
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Navigate the Sales workspace
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Sales flow overview
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2. Map Workflows
Work with leads
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Collaborate in Dynamics 365
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Differences in contact status
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Map tasks
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Map recurring appointments
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New features of Dynamics 365
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3. Rethink Reporting
Create sales reports
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Modify dashboards
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4. Make the Switch
Move data from Salesforce to Dynamics
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Avoid working in both platforms
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Recreate email templates
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5. Get the Most Out of Dynamics
Work with Microsoft Flow
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Integrate with SharePoint
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Work with Dynamics 365 in Outlook
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Conclusion
Resources
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Next steps
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