Introduction
Manage Dynamics 365 Customer Engagement (CE) apps
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What you need for this course
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1. Get Started with Dynamics 365 Administration
Dynamics 365 CE terminology
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The work of a Dynamics 365 administrator
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Use the Office 365 admin centers
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2. Manage Licenses, Subscriptions, and User Accounts
Purchase licenses
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Add licenses to users
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Create and edit users in Office 365
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Reset a user account password
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Assign an admin role to a user
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Manage licenses
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3. Manage Security
Security roles: The basics
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View your profile and security role
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Assign a security role to a user
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Create or edit a security role
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Manage users in sales territories
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4. Manage Instances
Dynamics instances: The basics
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Plan a new instance
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Purchase an instance
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Configure an instance
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Backup instances
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Reset a Sandbox instance
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Delete an instance
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5. Administer the Organization
Business units and sites: The basics
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Create and edit a business unit
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Change the business unit for a user or equipment
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Create a physical site
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Delete a business unit
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6. Audit and Monitor Storage
Start or stop auditing
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View audit logs
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Monitor storage usage
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Manage storage space
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Gain storage space
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