1. Getting the Project
First contact: Selling yourself
()
Presenting previous projects
()
Delivering the contract
()
Setting expectations
()
Common errors: Getting the project
()
2. Beginning the Work
What to ask
()
Developing criteria for approval
()
Communication during the design phase
()
Common issues: Time and money
()
Common errors: Beginning the work
()
3. Presenting to the Client
Communication: Design-speak vs. Client-speak
()
Crafting the presentation
()
Delivering the presentation
()
Managing the meeting
()
Common errors: Presenting to the client
()
4. During the Process: Dealing with Conflict
Clients who want to play designer
()
When a client plays mix and match with a solution
()
Color problems
()
Choosing your battles
()
Time and money
()
Common errors: Dealing with conflict
()
5. Completing the Project: Maintaining or Ending the Relationship
How to maintain a relationship over time
()
When and how to fire a client
()