Introduction
Welcome
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What you should know
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1. Surveying the Marketplace
Reviewing the channels
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Market research: Customers and competition
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Current staffing and costs
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Channel strategy: SWOT analysis
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2. Managing the Channels and Investment
Developing the go forward plan
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Staffing: Hiring the right people
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Sales staff training
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Account visits and visibility
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The necessity of using CRMs
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Working with other departments and teams
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Handling channel conflict
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Customer service needs
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3. The Financials and Reviews
Sales, marketing, staffing costs: ROI
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Forecasting sales
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Key account and channel reviews
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4. Next Steps
Creating a channel marketing structure
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More product lines or expanding services
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New channels and global opportunities
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