Introduction
Welcome to the series
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1. Communicating with Credibility
Tactful bragging
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Communicating with accuracy
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Communicating credibility
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2. Being Relational
Entering and exiting a conversation
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Building rapport
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Connecting through questions
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Making small talk
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Making introductions
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3. Pitching Ideas
Telling stories
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Making your message stick
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Speaking on no notice
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Reducing your anxiety about public speaking
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Finding your best voice
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The Power of Pause
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American English tricks and traps
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Speaking at special occasions
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4. Influencing Others
Persuading people
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Using influence
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Making a request
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Making a recommendation
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Communicating change
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5. Effective Meetings
Dealing with interrupters
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Succeeding in a video conference
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Communicating remotely
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Asking great questions
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6. Team Communication
Having empathy
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Giving constructive criticism
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Building consensus
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Exploring team roles
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Communicating with Gen Y
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Teaching others how to do a task
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Team charters
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Tools for virtual teams
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Giving feedback
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Managing older employees
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Orienting new employees
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7. Projecting Confidence
Negotiating your needs
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Communicating assertively
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Communicating with confidence
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Saying no
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Asking at work
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Redirecting gossip
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Working with a bully
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Communicating with multiple bosses
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8. Leveraging your Communication Style
Understanding introversion and extroversion
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Building authenticity
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Preparing for interview
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Communicating authentically as a leader
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Making decisions differently: Head vs. heart
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Making decisions differently: Being type vs. action type
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Making decisions differently: Trees vs. forests
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Ex_Files_CommTips_034.zip
(11 KB)
Ex_Files_CommTips_036.zip
(31 KB)
Ex_Files_CommTips_032.zip
(1.1 MB)