Introduction
Leading with compassion
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1. The Importance of Compassion
Defining compassion
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The importance of compassion at work
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2. Building Compassion at Work
Becoming a holistic leader
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Preparing for the future
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Interpersonal compassion
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Modeling compassion
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Encouraging compassion
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3. Understanding Physiology and Wellbeing
Physiology of compassion
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Physical and social ergonomics
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Mental and cognitive ergonomics
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Compassion and workplace well-being
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4. Business Impact of Compassion
Compassion and ROI
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Compassion and VOI
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5. Making Compassion Stick
Make compassion a habit
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Compassion for curmudgeons
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Conclusion
Lead with compassion
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Ex_Files_Compassionate_Leadership.zip
(147 KB)