Introduction
IT hardware essentials: Introduction
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1. Physical Port and Cable Types
Module introduction
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Learning objectives
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Video ports and cable types
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Universal Serial Bus (USB), Thunderbolt port and cable types
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Serial ports and cable types
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Ethernet cable types
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Power cables (desktop/laptop/mobile)
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Cable converters and adaptors
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2. Common Desktop Computer Hardware Components
Learning objectives
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A look inside of a desktop computer and its components
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How to install hardware components inside a desktop computer
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Installing random-access memory (RAM)
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Installing an internal hard disk drive (HDD)
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Installing a graphics card
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Installing a wireless adapter
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Using Device Manager to update and manage software drivers
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Understanding internal and external storage devices
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3. Common Hardware Issues and Troubleshooting
Module introduction
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Learning objectives
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Troubleshooting power supply issues
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Troubleshooting connectivity issues
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Troubleshooting usability issues
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Compatibility requirements (CPU, RAM, GPU, storage)
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Leveraging Device Manager to identify hardware issues
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Device status indicators
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Benefits and risks of firmware updates
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4. Troubleshooting Common Issues with Peripherals
Learning objectives
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Printer and facsimile (fax) operations and maintenance
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Troubleshooting a laser printer
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Audio devices (external speakers, headphones, and microphones)
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External input components (keyboard, mouse, scanners, and pointing devices)
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External video devices (webcams, teleconferencing, and touch panels)
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