1. Managing Up
Definition of managing up
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The importance of managing up
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How to decode your boss's management style
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How to push back and back down when necessary
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How to successfully self-promote
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2. Standing Out in the Crowd
How to make a great impression quickly
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How to command the room
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Does dress matter?
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Avoiding the pitfalls that holds many people back
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3. Managing Down
How to build productive relationships with your team
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Establishing credibility
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Evaluating your team
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Building a team of all-stars
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Keys to engaging team members
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4. Managing Across the Organization
How to effectively manage your peers
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How to convert a coworker who is a foe to a friend
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How to survive and thrive in a matrix organization
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How to use influence to get what you need
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Conclusion
Keeping your management skills sharp
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