Introduction
Gamifying your sales process
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1. What Is Gamification of Sales?
Defining sales gamification and games
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Recognizing gamification types
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2. Benefits of Gamifying Sales
Increasing motivation
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Increasing knowledge
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Driving desired sales behavior
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Increasing visibility into performance
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Accelerating adoption of sales software
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3. How to Implement Gamification of Sales
Framing a sales-related business outcome
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Starting simple
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Using points, badges, and leaderboards
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Creating triggers and alerts
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4. How to Implement Gamification of Sales
Gamification case study 1
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Gamification case study 2
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Gamification case study 3
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5. Measuring the Success of Gamifying Sales
Focusing on business outcomes
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Choosing the right metrics
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Using analytics to monitor performance
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6. Mistakes to Avoid When Implementing Sales Gamification
Not thinking strategically
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Focusing too much focus on rewards
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Not focusing on specific behaviors
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Not obtaining buy-in
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Misaligning gaming elements
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