1. Basic Foundation of Sales Ethics
Code of ethics: Professional conduct
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Romanticizing bad behavior
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Reputation and credibility
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2. Ethics in Your Work
Training: Your corporate policies
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Deceptive selling techniques-high pressure
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Sales results: Inflating and misrepresenting in CRMs
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Expense accounts: Travel and entertainment
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Working offsite
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Hiring and firing
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3. Ethics in the Marketplace
Sales quotas, special offers, and pricing
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Information: Giving or withholding
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Competition
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Deliver on your promise
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Working with your buyer: Gifts
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Working globally: Cultural issues
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Glossary_BusinessEthics_SalesPros.zip
(100 KB)