Introduction
Understanding sales differentiation
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1. Assessing Yourself
Becoming a differentiated sales rep
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Rating your company's differentiation
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Developing a differentiated organization
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2. Differentiating Yourself
Setting yourself apart
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Developing product expertise
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Differentiating your language
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Adding value before collecting revenue
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3. Differentiating During the Sales Process
Creating a differentiated sales process
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Unpacking the buyer's journey
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Asking the right questions
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Differentiating in the first meeting
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Building relationships that last
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Talking about the competition
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4. Differentiating Your Deck
Pitching kills your presentation
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Opening your presentation
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Customizing your deck
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Asking for the business
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Differentiating your written proposal
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5. Differentiating Inside Your Organization
Differentiating with your boss and peers
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Inspiring differentiation in your product
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Cultivating differentiation in your team
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