Introduction
Welcome
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What you should know before watching
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1. Crafting Your Approach
Customizing approach for small businesses
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Foundations of small business sales
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2. Building Your Three-Step Sales System
Overview of three steps
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System step one: Explore
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Demonstration: Exploring with a new customer
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System step two: Present
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Demonstration: Presenting to a customer
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System step three: Act
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Demonstration: Encouraging action
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Keep following up
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3. Using Simple Sales Scripts
Understanding the question-based script
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Demonstration: The script in action with three-step sales
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Building a question script for three-step sales
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Responding to objections with questions
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Demonstration: Responding to objections with questions
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4. Practicing and Measuring
The power of repetition
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Demonstration: Giving and receiving feedback
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Measuring your progress
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Ex_Files_SalesSecrets_SmallBiz.zip
(124 KB)