Introduction
Welcome
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What to know before watching this course
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The importance of rules and quality data
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1. Lead and Opportunity Management
Understand the leads lifecycle
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How to view and assign leads
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The importance of tracking
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View team leads and opportunities
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Transfer leads and opportunities
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2. Reporting
Create basic sales reports
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Create reports by salesperson
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Create reports by teams
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Create a goals-based dashboard
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View your sales pipeline with dashboards
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3. Products and Price Books
How products and price books are used in Salesforce
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How to set up a price book
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How to set up a product
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4. Forecasting
How are forecasts used?
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View and adjust forecasts
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View quotas in forecasts
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Ex_Files_Salesforce_Managers.zip
(36 KB)
Glossary_Salesforce_for_Sales_Managers.zip
(1000 KB)