1. Why Systems Thinking?
Making sense of a complex world
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Understanding the "Why?", "What?", and "How?" of systems thinking
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Learning to see the unknown
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2. What Is Systems Thinking?
The systems thinking feedback loop
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Mental models
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The DSRP technique
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Sharing meaning, not just information
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3. How to Use Systems Thinking
The power of mapping in systems thinking
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A visual grammar
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DSRP maps
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Work example
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4. The Larger Implications and Applications of Systems Thinking
Real-life example
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Developing emotional intelligence with systems thinking
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Conclusion
One key takeaway
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